This course is useful if you want to progress to team leader roles in sectors like:
- Retail
- Customer service
- Healthcare
- Business administration
Do you want to work in a management or team leadership role? Get free access to leadership training with this fully funded course, and gain the skills to manage teams, solve problems and communicate with a range of stakeholders at different levels.
You will also receive one-to-one mentoring support, and have access to professional networking opportunities to help you further develop in your career.
This is an intermediate course. You should either already have a Level 1 qualification in maths and English or be able to achieve one in initial assessments.
How to lead a team effectively
How to manage performance and conflict at work
Understanding customers and resolving problems
Following health and safety procedures at work
Equality and diversity in the workplace
This course is useful if you want to progress to team leader roles in sectors like:
Aged 19 or above
Living in Birmingham
Unemployed and not in education or training, and actively seeking work – or employed and want to improve your skills and qualifications
If you think you are eligible, fill out our form now.
We offer a range of courses. If this one isn’t quite right for you, here is another course that could be perfect:
Get the skills to succeed in an administration role, including using office equipment and software, working with others, and handling customer enquiries.
Maximus delivers this Skills Programme in Birmingham on behalf of West Midlands Combined Authority.