This course is useful if you want to progress to team leader roles in sectors like:
- Retail
- Customer service
- Healthcare
- Business administration
Principles in
Team Leading - Birmingham
• Level 2
• 12-14 weeks
Course summary
Do you want to work in a management or team leadership role? Get free access to leadership training with this fully funded course, and gain the skills to manage teams, solve problems and communicate with a range of stakeholders at different levels.
You will also receive one-to-one mentoring support, and have access to professional networking opportunities to help you further develop in your career.
This is an intermediate course. You should either already have a Level 1 qualification in maths and English or be able to achieve one in initial assessments.
You will cover:
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How to lead a team effectively
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How to manage performance and conflict at work
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Understanding customers and resolving problems
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Following health and safety procedures at work
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Equality and diversity in the workplace
About this course
Our Principles in Team Leading course is designed to give you the knowledge, practical skills and confidence to lead and support a team effectively in any workplace setting.
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How is this course taught?
This course combines classroom-based learning with interactive activities and online modules, helping you develop essential leadership qualities such as communication, motivation and problem-solving.
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How will I be assessed?
With a small group size of just 15 learners, you’ll benefit from personalised guidance while working on group projects and individual assignments.
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When does the course start?
New courses start every month, so you can join when the time is right and begin building your leadership skills.
Roles this might be useful for
Sign up today if you are:
Aged 19 or above
Living in Birmingham
Unemployed and not in education or training, and actively seeking work – or employed and want to improve your skills and qualifications
If you think you are eligible, fill out our form now.
Sign up for our
Principles in Team Leading course now
Other courses to consider
We offer a range of courses. If this one isn’t quite right for you, here is another course that could be perfect:
Business Administration
Get the skills to succeed in an administration role, including using office equipment and software, working with others, and handling customer enquiries.
Customer Service
Learn how to deliver great customer service, including talking to customers, working in a team, and handling enquiries and complaints.
Maximus delivers this Skills Programme in Birmingham on behalf of West Midlands Combined Authority.
